Shipping policy
Shopbadeh aims to provide a clear and convenient shipping experience. This policy explains our order processing times, shipping fees, and estimated delivery periods.
1. Order Processing Time
Orders are generally processed within 1–3 business days after payment is confirmed. Processing time does not include weekends or public holidays. Processing may take longer during periods of high order volume or under other special circumstances.
2. Shipping Fees
Shipping fees are calculated based on the discounted merchandise subtotal:
- Orders with a discounted merchandise subtotal of US$39.99 or more qualify for free shipping.
- Orders with a discounted merchandise subtotal below US$39.99 are charged a shipping fee of US$12.99.
The applicable shipping fee will be displayed at checkout. The amount shown on the checkout page will apply to your order.
3. Estimated Delivery Time
After dispatch, the estimated transit time is 7–15 business days. Including order processing, the total estimated delivery time is approximately 8–18 business days.
These timeframes are estimates and are not guaranteed delivery dates. Actual delivery may be affected by the destination, carrier arrangements, customs processing, weather conditions, and other circumstances beyond our control.
4. Shipment Tracking
If tracking information is available for your order, it will be provided through the applicable notification method after dispatch. Tracking details may take some time to update, so please check the shipment status periodically.
5. Shipping Address
Please carefully review the recipient's name, contact number, and complete shipping address before placing your order. If you notice an address error, contact customer support as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.
6. Shipping Delays
Deliveries may be delayed due to peak shipping periods, severe weather, customs inspections, or other unforeseen circumstances. If your order has not arrived after the estimated delivery period, please contact us with your order number so we can help check its status.