Privacy policy

Shopbadeh respects the privacy and personal information of its customers. This Privacy Policy explains how we may collect, use, store, and share information when you visit our website, browse products, place an order, or contact us.

1. Information We May Collect

Depending on how you interact with our website, we may collect the following types of information:

  • Contact information, such as your name, email address, phone number, and shipping address.
  • Order information, such as purchased items, order amounts, order status, and transaction-related records.
  • Customer service information, such as inquiries, feedback, and communications you send to us.
  • Device and browsing information, such as browser type, device information, IP address, pages visited, and website usage information.
  • Other information you voluntarily provide, including information submitted when contacting customer support.

Payment information may be processed directly by third-party payment service providers. This policy does not mean that we necessarily collect or store complete payment card or payment account details.

2. How We Use Information

We may use collected information to:

  • Process orders, payments, and product deliveries.
  • Send order confirmations, shipping notifications, and related service communications.
  • Respond to product inquiries and customer support requests.
  • Handle return, refund, and exchange requests.
  • Maintain website operations and improve the shopping experience.
  • Identify, prevent, or address potential fraud, security issues, and technical problems.
  • Comply with applicable laws and legitimate legal requirements.

3. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functions, remember certain browsing preferences, understand website usage, and improve the user experience. You can manage or restrict cookies through your browser settings, although some website features may be affected.

4. Sharing of Information

We may share necessary information with relevant third parties to the extent required to provide website and order services. These parties may include payment service providers, shipping carriers, website service providers, and technical support providers.

We may also disclose information when required by law or when reasonably necessary to protect legitimate interests, handle disputes, or maintain website security.

We do not represent personal information as being freely sold or used for purposes unrelated to providing services. Third parties that receive information may process it according to their own privacy policies.

5. Data Retention

We retain relevant information for a reasonable period necessary to fulfill the purposes described in this policy, taking into account order processing, customer support, dispute resolution, and applicable legal requirements. Information that is no longer necessary will be deleted, anonymized, or otherwise handled as appropriate under applicable requirements.

6. Information Security

We take information security seriously and use measures appropriate to our business circumstances to reduce the risk of unauthorized access, use, disclosure, or loss. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to object to or restrict certain processing activities or withdraw consent previously provided.

To submit a privacy-related request, please contact us at [email protected]. We may need to verify your identity and the details of your request before responding.

8. Third-Party Services and Links

Our website may use third-party payment, shipping, analytics, or other services and may contain links to third-party websites. The privacy practices of those services and websites are governed by their own policies. We encourage you to review the relevant privacy information before using them.

9. Children's Privacy

Our website is not specifically intended to provide services to children. We do not knowingly collect personal information from children where applicable law requires parental or guardian consent. If you believe that a child has provided personal information to us, please contact us by email.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in website operations or applicable legal requirements. Updated content will be published on this page. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact us:

Brand: Shopbadeh

Customer Support Email: [email protected]

Customer Support Phone: +86 13800138000

Website: https://shopbadeh.com

Legal Company Name: Guangzhou Weizong Trading Company (Sole Proprietorship)

Business Address: Room 306, No. 5 Peixian East Road, Dongyong Town, Nansha District, Guangzhou, Guangdong Province, China